bk777's Privacy Policy
This policy gives a full account of what information we collect while you use bk777, how we use it, and what steps we take to protect your privacy.
This privacy policy ("Policy") applies to all individuals who use bk777's website and services. By using the services, you are considered to have accepted the terms described in this policy. To learn about the general rules of use of our services, please read the Terms and Conditions.
Scope of Data Collection
bk777 collects the following types of personal information as needed to operate its services. Collection is limited to what is necessary, and no unnecessary information is collected under any circumstances.
1.1 Registration and Account Information
- Full name, date of birth and nationality
- Mobile number and email address
- Username and password (encrypted)
- National ID or passport details for identity verification
1.2 Financial and Payment Information
- Transaction records via bKash, Nagad, Rocket, Upay or bank transfer
- Deposit and withdrawal history and amounts
- Partial identifiers of payment accounts (full account numbers are not stored)
1.3 Usage and Technical Information
- IP address, browser type and operating system
- Service usage time, page visit logs and click history
- Data collected through cookies and similar tracking technologies
- Device identifiers and network connection information
Purpose of Data Use
bk777 uses collected information only for specific, legitimate and clearly defined purposes. Information is not processed for any purpose beyond these.
- Creating, managing and securing accounts
- Processing deposits, withdrawals and other financial transactions
- Preventing fraud, deceptive activity and unauthorised access
- Providing customer service and responding to support requests
- Improving service quality, testing new features and resolving technical issues
- Complying with applicable laws and regulations and meeting legal obligations
- Monitoring user playing patterns under the responsible gaming policy
We do not sell your information to third parties or share it with any commercial organisation for marketing or advertising purposes.
Data Retention and Deletion
bk777 retains your personal information only for as long as needed to provide the services or to meet legal obligations. Even after an account is closed or becomes inactive, some information may be kept for a fixed period for legal reasons.
- Active account data: for the full duration the account remains active
- Financial transaction records: until the relevant legal requirements are met
- Logs and technical data: for a limited period as needed for system security and review
- Identity verification documents: after account closure, as required by applicable regulations
Once the specified retention period has passed, your information is securely deleted or anonymised so that you can no longer be identified.
Sharing Information with Third Parties
In certain specific situations, bk777 may share information with third parties. Such sharing is always done for a defined purpose, to the minimum extent necessary, and with appropriate safeguards in place.
4.1 Service Provider Partners
bk777 works with trusted technology service providers for payment processing, identity verification and technical infrastructure management. These organisations receive only the information needed for their specific function and are not permitted to use it for any other purpose.
4.2 Legal Obligations
Where there is a court order, a lawful request from an investigating authority, or a direct requirement under applicable law, bk777 is obliged to provide the relevant information to the relevant authority.
4.3 Business Restructuring
In the event of a business merger, acquisition or restructuring, user information may be transferred to the new entity, but the terms of this policy will remain in effect.
Data Security Measures
bk777 follows industry-standard technical and administrative measures to protect user data. These include:
- Securing data transmission through SSL encryption
- Encrypting stored data, particularly passwords and financial information
- OTP-based two-step verification for accounts
- Regular system monitoring and vulnerability testing by the security team
- Restricting data access to authorised staff only
- Automated monitoring systems to detect suspicious activity
However, no method of transmitting information over the internet is completely secure. While we apply the highest level of protection, we cannot guarantee perfect security. It is therefore your responsibility to keep your password and account information confidential.
Cookie Policy
The bk777 website uses cookies and similar technologies to maintain the functionality of the service and improve the user experience.
6.1 Essential Cookies
These cookies are essential for the core operation of the service — such as maintaining login sessions, security verification and saving preferences. Disabling them will prevent the service from working correctly.
6.2 Functional Cookies
These cookies remember your language preference, display settings and usage patterns so you do not need to set them again on your next visit.
6.3 Analytical Cookies
Anonymous analytical data is collected to understand which parts of the website are used most and where there is room for improvement. This data does not directly identify any individual.
You can control cookies through your browser settings. However, disabling essential cookies will make some core features of bk777 unavailable.
User Rights
You have the following rights over your own information. Contact us to exercise any of these rights.
- Access: The right to request details of what information bk777 holds about you
- Right to Correction: The right to request correction of inaccurate or outdated information
- Right to Deletion: The right to request deletion of your information in certain circumstances
- Objection to Processing: The right to object to the use of your information for a specific purpose
- Data Portability: The right to receive your information in a readable format
We process such requests within a reasonable time. However, some information may not be possible to delete due to legal obligations.
Protection of Minors' Data
bk777's services are strictly for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age verification is in place at registration, and if any account is found to contain information belonging to a minor, that account will be closed immediately and the collected information will be deleted.
To learn more about the importance of responsible play, visit our Responsible Gaming page, which contains detailed information on age verification and healthy gaming habits.
Third-Party Links and Services
bk777's services make use of third-party payment gateways and technology solutions. These organisations have their own privacy policies that apply to their own data collection and use. bk777 is not responsible for the policies or practices of these third parties. We work only with trustworthy partners and maintain strict agreements regarding the sharing of information with them.
Policy Changes and Updates
bk777 reserves the right to amend this privacy policy as needed. Users will be notified of any significant changes when logging into their account or by email.
Continued use of the service after a policy change means you are considered to have accepted the updated policy. The date of any change will be shown at the top of this page as "Last updated". You can also visit our FAQ page to learn about the general terms and your rights regarding our services.
Contact and Complaints
If you have any questions, concerns or requests to exercise your rights regarding this privacy policy, please contact the bk777 support team. Our team is available seven days a week, 24 hours a day in both Bengali and English.